What to do when someone doesn’t want help (2024)

You can feel a bit lost when someone close to you needs help but doesn’t want to accept it. Find out why the people you care about don’t always seek help when they need it. And get some tips on how to support them, including knowing what to do when things get really serious.

This can help if:

  • someone you know is going through a tough time

  • you’re feeling frustrated because you can’t help them

  • you want some tips on how to be there during tough times.

Why people don’t want help

If things are really getting to someone you care about, it’s important to understand that making a decision to seek help can be a tough thing for them to do. Coming around to the realisation that they're going through a rough patch can be scary and difficult, so it's understandable that they may take some time before deciding to seek help.

How to be there for someone who isn’t ready to seek help

If your offers of advice and support are being rejected, you may feel like you’re powerless to do anything. But you can still be there for your friend; you might just need to take a different approach to the way you’re supporting them.

Be available

Continue to be supportive. Listen to your friend when they need to talk.

Offer help

Give suggestions, if and when your friend reaches out to you and asks for your advice.

Become informed

Do a bit of research into what help is available in your area that could be useful for your friend. That way, if they decide they’re ready to seek help, you’ll be able to give them some direction about who to go and see.

Talk to someone yourself

You need to look after yourself, too. It can be really frustrating, and make you feel helpless, if a friend won’t let you help them. Talk through how you’re feeling with someone you trust.

Set boundaries

You’re not going to be able to be there for someone at every moment of every day. Set some limits on things you’re willing and not willing to do – and stick to them! (For example, work out if you're comfortable about accompanying them to their appointments.)

Don’t force the issue or put pressure on them

If you try to pressure or force a friend to get help, it may come from a good place, but it can actually have the opposite effect to what you intend and could turn your friend off seeking help altogether.

Don’t avoid them

If you avoid your friend, it’s likely to make them feel isolated. It may also mean that if and when they’re ready to seek help, they might not feel comfortable about coming to you for support.

If things are really serious

While, in most circ*mstances, it's a good idea to give a friend time to come around to the idea of seeking help, if you think someone is in danger or is at risk as a result of what’s going on, it’s important that you seek help immediately.

What to do when someone doesn’t want help (2024)

FAQs

Why you can t help someone who doesn t want help? ›

You cannot help someone who is not ready to accept the help; or worse does not believe they need help in the first place. Let people grow on their own level. Don't try to pull them up just because you can. Your intention may be helping but in reality you are changing their path.

How to help someone with psychosis who doesn't want help? ›

Convey a message of hope by assuring them that help is available and things can get better. If the person is unwilling to talk with you, do not try to force them to talk about their experiences. Rather, let them know that you will be available if they would like to talk in the future. Treat the person with respect.

How to tell if someone is mentally unstable? ›

Excessive fears or worries, or extreme feelings of guilt. Extreme mood changes of highs and lows. Withdrawal from friends and activities. Significant tiredness, low energy or problems sleeping.

What does it mean when a person refuses help? ›

A person may refuse to accept mental health treatment for many reasons, including: He may believe it indicates he is a failure. It may make him feel more vulnerable. He may be concerned about paying for treatment. He may fear a loss of privacy.

What is a 51/50 hold? ›

The name “5150 hold” originated simply from the section number of a California state law that pertains to the involuntary treatment of “mentally disordered” people. This allows certain professionals to initiate a 72-hour observation period for mentally distressed individuals in approved facilities.

When should you walk away from someone with mental illness? ›

If the relationship becomes too emotionally draining, affects your own mental health negatively, or if there's a pattern of toxic behavior that doesn't improve despite attempts to help, it may be time to consider walking away.

When should you stop helping someone? ›

If assisting someone else is overtaxing your time, energy, or resources—stop! Even if you agreed to do something, if the cost becomes too great, whether that's financial or emotional, you can back out or adjust how much you can help. If you are harming yourself, that is not helping.

How to comfort someone who doesn't want to talk? ›

That means being open, curious and calm rather than defensive, aggressive and upset. Empathise. Put yourself in their shoes and show that you understand this is difficult for them. You might say, “I get that you don't want to have this conversation” or “I know this is difficult to talk about…”

What does it mean when someone never wants help? ›

It's likely that you do understand why someone doesn't want your help. Maybe they want to demonstrate their independence, or don't want to appear vulnerable, or fear that there will be strings attached.

What is it called when you don't help someone? ›

Bystander Effect | Psychology Today.

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