What is a 5-Digit PIN | Online Banking | Santander Bank (2024)

Resource Topics > Digital banking > What is a 5-Digit PIN

A 5-Digit PIN is a unique PIN that may be used as an alternative means of logging in to your Mobile App. To use, simply tap "Log in with 5-Digit PIN" at the login screen, and then enter your unique PIN to log in to your account.

To set up a 5-Digit PIN:

1. Log in to Mobile Banking
2. Tap the Gear on the Account Overview page
3. Under Security Settings, tap “Security Center”
4. Slide “Enable 5-Digit PIN” to the left so green is showing
5. Enter and confirm 5-Digit PIN
   Result: The following message will display: 5-Digit PIN Setup Successfully

To Disable 5-Digit PIN Login:

1. Log in to Mobile Banking
2. Tap the Gear on the Account Overview page
3. Under Security Settings, tap “Security Center”
4. Slide “Enable 5-Digit PIN” to the left so green is no longer showing.
   Result: You will then be required to enter your User ID and Password or use Fingerprint/Touch ID if enabled, in order to log in. To Enable 5-Digit PIN Login again, you will need to select the option ”Enable 5-Digit PIN” and follow the steps above.