Help Center | Mailchimp (2024)

FAQs

What exactly does Mailchimp do? ›

Mailchimp is an all-in-one marketing platform that helps you manage and talk to your clients, customers, and other interested parties. Our approach to marketing focuses on healthy contact management practices, beautifully designed emails, unique automated workflows, and powerful data analysis.

The toll-free phone number to contact Mailchimp is 1-800-315-5939 for a hassle-free experience over any matter.

Mailchimp allows you to send text messages between 8 am-9 pm in your selected time zone. The hours outside of this time frame are called quiet hours. Mailchimp's designated quiet hours ensure that you send text messages in compliance with all applicable laws and regulations.

The main difference between Gmail and Mailchimp is that Mailchimp plans and specifications are built around how many total contacts you have, while Gmail does not have any contact limitations. Mailchimp determines how many emails you can send based on the number of contacts you have.

With Mailchimp, you can create personalized email marketing campaigns that help you reach your business goals. Every business is different, but with Mailchimp, you can create unique experiences for your customers that drive revenue and improve sales for your business.

Is Mailchimp legit? Yes, Mailchimp is a legit email marketing service. It helps small businesses safely store their customer data and offers a secure way to manage contacts.

Mailchimp is an email marketing service provider that's creating a lot of buzz nowadays. However, despite being a good email marketing tool, Mailchimp emails may land in your subscribers' junk or spam folders instead of their inboxes.

Acquisition by Intuit

After the acquisition, Intuit changed the name of the platform to Intuit Mailchimp.

Is Mailchimp a free email? ›

The Free plan includes up to 500 contacts and 1,000 sends per month, with a daily send limit of 500. Here are some features included in the Free plan. You can also try out marketing tools like postcards, landing pages, and social ads. Additional fees may apply.

Our Verdict. Mailchimp ranks consistently among the best email marketing platforms. It's widely renowned for its easy-to-use software that makes building out automated email marketing campaigns easy and attractive.

A plain-text version of your campaign is automatically generated whenever you create an HTML campaign, and sent to contacts who prefer to receive plain-text campaigns. But you can also create a plain-text-only campaign.

At this time, the only ways to import SMS contacts to your Mailchimp audience is with a comma separated value (CSV) file, an unformatted text (TXT) file, or by copy and paste. An email address isn't required if you import SMS contacts with an SMS phone number.

In the To section, click Add Recipients. In the Audience drop-down, choose the audience you want to send to. In the Send to drop-down, choose All subscribers in audience, +New segment, Pasted emails, or one of the available saved or pre-built options.

Mailchimp Transactional is Mailchimp's dedicated transactional email service. Mailchimp Transactional sends email(s) to one recipient, triggered by the recipient's action or inaction. Mailchimp Marketing has several plan options with different sets of features to best fit your needs.