Everything you need to know about HMRC tax investigations (2024)

Everything you need to know about HMRC tax investigations (1)

An HMRC tax investigation can be stressful for any business, but there are ways that you can make the process as painless as possible.

Here’s our guide to HMRC tax investigations for small businesses.

What is an HMRC tax investigation?

HMRC has the right to check your affairs at any point to make sure you’re paying the right amount of tax. If your business is selected, you’ll receive an official HMRC investigation letter or phone call in which they’ll tell you what they want to look at. This might include things like:

  • the tax that you pay
  • your accounts and tax calculations
  • your Self Assessment tax return for a given year
  • your Company Tax Return
  • your PAYE records and returns if you’re an employer
  • your VAT returns and records if you’re VAT-registered

If you use an accountant, HMRC may contact them instead of you, but your accountant should be in touch to tell you about it.

The three types of tax investigation

There are three different levels of audit that HMRC can carry out:

1. Full enquiry

During a full enquiry, HMRC will review the entirety of your business records, usually because they believe that there is a significant risk of an error in your tax. When investigating limited companies, they might look closely into the tax affairs of company directors as well as the affairs of the business itself.

2. Aspect enquiry

As the name suggests, during an aspect enquiry HMRC will look at a particular aspect of your accounts, such as inconsistencies in a section of a recent tax return.

3. Random check

Just as it sounds, random checks can happen at any time – regardless of the state of your accounts or whether you’ve triggered an alert.

What does a tax investigation procedure involve?

During the investigation, a team from HMRC will audit your accounts and ask you a number of questions. They might ask to visit you in person at your home, business address or at your accountant’s office.

Which taxes can come under scrutiny?

Many people think that tax investigations are limited to Income Tax, but this isn’t the case and HMRC may want to look closely at a variety of things including:

  • VAT
  • Corporation Tax
  • Capital Gains Tax
  • Construction Industry Scheme (CIS)
  • IR35

If your business has complicated tax affairs, it’s worth investing in a good accounting software package to help make sure your accounts are always in order.

What triggers a tax investigation?

Any unusual activity in your tax records or accounts could flag you up for an HMRC tax compliance check.

Most checks are triggered by HMRC’s Central Risk team, who use sophisticated data mining tools to spot unusual activity on accounts or trends in particular industries.

The most common trigger for an investigation is submitting incorrect figures on a tax return - so it’s worth asking an accountant to offer professional advice about your accounts and check over your tax returns before you send them.

Other triggers include:

  • the industry you work in being seen as ‘high risk’ (e.g. if there are a lot of ‘cash in hand’ transactions)
  • someone alerting HMRC to unusual activity in your accounts
  • noticeable inconsistencies between tax returns (e.g, a big fall in income from one year to the next)
  • frequently filing tax returns late
  • your accounts not matching the industry norms

Your accounts may simply be selected at random for investigation, even if your books are in order and you always file tax on time.

How far back can HMRC go during an investigation?

The tables below show the tax investigation time limits within which HMRC can go back and audit your accounts. The length of time they can go back depends on the seriousness of the investigation:

Time limit for normal behaviour, e.g. a Self Assessment random check on your tax return (years)
Capital Gains 4
Corporation Tax 4
Income Tax 4
PAYE 4
VAT 4
Time limit for careless behaviour, e.g. failure to self assess correctly (years)
Capital Gains 6
Corporation Tax 6
Income Tax 6
PAYE 6
VAT 4
Time limit for deliberate behaviour, e.g. tax fraud (years)
Capital Gains 20
Corporation Tax 20
Income Tax 20
PAYE 20
VAT 20

Top tips for your accounts

Now you know the basics of what a tax investigation involves, here are our top tips on how to keep your accounts in order.

Don’t put off the paperwork - keep your books up to date

It’s vital to update your business books regularly. This isn’t just because HMRC requires you to do so, but it’s also essential to know what’s going on with your business finances.

When your records are up to date, not only can you pick up on crucial information quickly (such as whether customers haven’t paid you on time), you can also easily respond to any HMRC audit enquiries without the stress of searching for scraps of paper.

Here are the three most important things you can do to keep your books in order:

1. Make sure your bank account balance matches the balance shown in your accounting software

Everything you need to know about HMRC tax investigations (2)

If you use FreeAgent, connecting your bank account allows you to import your bank transactions into the software automatically so you don't have to key in any data. Choose an explanation for each transaction (e.g. ‘stationery’ or ‘travel’) to keep your accounts up to date.

Find out more about banking in FreeAgent

2. Keep copies of invoices for all the money you’ve received

Everything you need to know about HMRC tax investigations (3)

In FreeAgent, you can record all the invoices that you’ve sent and see which have been paid, and which are due and overdue, at a glance. The Invoice Timeline on your FreeAgent Dashboard lets you see who owes you what, making it far easier to chase up late-paying customers.

Find out more about invoicing in FreeAgent

3. Keep copies of receipts for all costs in your business

Everything you need to know about HMRC tax investigations (4)

FreeAgent makes it easy to keep track of all the expenses you incur when running your business, and in most cases, HMRC will accept scanned receipts instead of hard copies. Using the FreeAgent mobile app, you can snap your expense receipts and upload them to your FreeAgent account while you’re on the go.

Find out more about expenses in FreeAgent

Avoid basic accounting errors that might trigger an automatic tax investigation

It’s important to make sure that your records are not only up to date, but as error-free as possible. If you’ve got a problem in your books, ask your accountant for guidance.

Here are a few common errors that you should look out for in your accounts:

  • allocating costs to the wrong category
  • posting costs as out-of-pocket expenses rather than bank payments (or vice versa)
  • entering the wrong amount of VAT
  • treating a cost as tax-deductible when it isn't (or the other way round)
  • matching receipts to the wrong invoice

If you don’t yet have an accountant and you feel that your books are getting on top of you, now is the time to look into it. Take a look at our directory of accountants to find a practice that suits your business.

You could try automating some of your day-to-day bookkeeping with FreeAgent – take a 30-day free trial to find out how it can help you to nail the daily admin.

File your Self Assessment and VAT returns on time

Remember that HMRC is more likely to select your accounts for review if you submit tax or VAT returns late. FreeAgent provides a unique tax timeline that shows live updates of your tax position and upcoming deadlines.

Everything you need to know about HMRC tax investigations (5)

As you go about your daily business, FreeAgent works away in the background, calculating your tax liability so you can file Self Assessment tax returns and MTD-compatible VAT returns directly to HMRC from the software.

Based on the data you enter throughout the year, FreeAgent populates your Self Assessment tax returns and VAT returns with much of the information that HMRC requires. For sole traders, FreeAgent completes parts of the Self Employment page of the Self Assessment tax return.

When it’s time to file, all you need to do is check the data, fill in the missing details and then submit your Self Assessment tax return or MTD-compliant VAT return directly to HMRC.

You can also give your accountant access to your FreeAgent account so they can check that the information on your returns is correct and, if you give them authority to do so, even file on your behalf.

Remember, when you have tidy, up-to-date records, you’ll not only be ready if HMRC opens an enquiry, but you’ll also know how your business is doing on a day-to-day basis. This will enable you to sort out any problems in your accounts before they become major issues.

Disclaimer: The content included in this guide is based on our understanding of tax law at the time of publication. It may be subject to change and may not be applicable to your circ*mstances, so should not be relied upon. You are responsible for complying with tax law and should seek independent advice if you require further information about the content included in this guide. If you don't have an accountant, take a look at our directory to find a FreeAgent Practice Partner based in your local area.

Everything you need to know about HMRC tax investigations (2024)

FAQs

Everything you need to know about HMRC tax investigations? ›

There are two different types of HMRC tax investigation: aspect enquiry – where HMRC is concerned about a particular part of the accounts or tax return and require more detail from you. full enquiry – where there is a significant risk of error, HMRC may review a tax return or set of accounts in its entirety.

What is an HMRC investigation? ›

A tax investigation is a process which HMRC undertakes to review whether taxpayers are paying the right amount of tax. If irregularities are identified, HMRC will work with taxpayers and/or their advisers to quantify the correct tax position and consider whether any financial penalties would be appropriate.

Why is my tax return being investigated? ›

The most common reason for the IRS to review a tax return is something called the Discriminant Function System (or DIF) score. The IRS uses a computerized scoring model that evaluates your return and gives it a score based on the likelihood that it will need to be changed.

What do tax investigators do? ›

The Internal Revenue Service Criminal Investigation Division conducts criminal investigations regarding alleged violations of the Internal Revenue Code, the Bank Secrecy Act and various money laundering statutes. The findings of these investigations are referred to the Department of Justice for recommended prosecution.

Will HMRC ask for bank details? ›

HMRC would never issue this kind of warning, so it is best to simply hang up these calls. HMRC have stated that they would never text, email or phone to ask for bank details, PINs or passwords. Such is the risk, they have a dedicated team working on cyber and phone crimes; you can report anything suspicious to HMRC.

How many years can HMRC go back? ›

The HMRC can go very far back, as far back as 20 years of your financial history. Depending on the initial reason for the tax investigation, they might need to dig deeper. Here's a general 'go back' breakdown: 4 years for genuine mistakes.

Do HMRC check social media? ›

HMRC may observe, monitor, record and retain Internet data which is available to anyone. This is known as 'open source' material and includes news report Internet sites, Companies House and Land Registry records, blogs and social networking sites where no privacy settings have been applied.

What are the odds of tax investigation UK? ›

Before self assessment around 1 in 100 tax returns were examined; now the number will be around 1 in 10, possibly even higher as HMRC gains access to new resources. That means that every taxpayer – and that generally means every self employed person – will get inspected within a ten year period.

How do you know if your tax return has been flagged? ›

Taxpayers whose tax returns have been flagged for possible IDT should receive one of the following letters: Letter 5071C, Potential Identity Theft during Original Processing with Online Option – Provides online and phone options and is issued most widely.

What happens if you are audited and found guilty? ›

If you are audited and found guilty of tax evasion or tax avoidance, you may face a fine of up to $100,000 and be guilty of a felony as provided under Section 7201 of the tax code.

How do people get caught for tax evasion? ›

Usually, tax evasion cases on legal-source income start with an audit of the filed tax return. In the audit, the IRS finds errors that the taxpayer knowingly and willingly committed. The error amounts are usually large and occur for several years – showing a pattern of willful evasion.

Will you know if the IRS is investigating you? ›

Signs You May Be Under Investigation

Many times the IRS won't tell you directly that you're under criminal investigation. But there are signs you can watch out for: IRS agents suddenly stop contacting you after requesting information or asking you to pay taxes owed.

Can the IRS visit your home? ›

However, there are circ*mstances in which the IRS will call or come to a home or business. These include when a taxpayer has an overdue tax bill, a delinquent (unfiled) tax return or has not made an employment tax deposit.

Do HMRC ever ring you? ›

HMRC tailors their communication methods to the type of enquiry. If HMRC is contacting you about: National Minimum Wage and employment – HMRC will contact you by letter, phone or email. HMRC will never ask for personal financial information such as bank details without writing to you first.

How does HMRC contact you? ›

HMRC may contact you by letter, email or phone call. We may contact employees to discuss details of their current or previous employment. If we call you, we'll: tell you our enquiry is about the National Minimum Wage or National Living Wage.

Will HMRC ever text me? ›

HMRC may occasionally issue SMS / text messages, however these messages will never request personal or banking information. If you receive a text message claiming to be from HMRC offering a 'tax refund' in exchange for personal / banking details you should not respond.

How do you know if you are under IRS investigation? ›

If a CID special agent contacts you by phone or unexpectedly shows up at your business, attempting to extract incriminating information without the presence of legal counsel, it is a clear sign that you are under criminal investigation. Remember, you have the right to remain silent and should exercise that right.

What is a HMRC interview? ›

During the interview, an HMRC officer will ask you questions about your tax affairs. The officer may also ask you to provide evidence to support your answers. You do not have to respond.

How far back can tax evasion be investigated? ›

The basic rule for the IRS' ability to look back into the past and conduct a tax audit is that the agency has three years from your filing date to audit your tax filing for that year.

How long does an IRS investigation take? ›

The investigator will look for evidence of “intentional wrongdoing,” meaning the taxpayer knew they were violating tax laws. Negligence or honest mistakes generally won't lead to criminal charges. This investigative phase usually takes 6-12 months, but can drag on longer for complex cases.

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