Can a NHS medical record be deleted? | Mumsnet (2024)

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20 replies

WaitrosePigeon · 19/10/2019 01:44

Hello

Can you delete your entire NHS medical record? To put it simply, start a fresh?

Thank you

OP posts:

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jennymanara · 19/10/2019 01:55

I didnt think you could. Because your record is not just about you, it is also notes of what Drs or nurses have done.

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heartsonacake · 19/10/2019 02:38

Of course not. That information is extremely valuable and important.

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Candle1000 · 19/10/2019 02:40

I don’t think you can. I worked in a hospital and there was no ‘delete ‘ button on the system.

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CatCave · 19/10/2019 02:42

No, you can't. You can request all the information that is held about you though (you may need to pay).

Your health records are actually still stored as hard copies and can be transported between horpitals. I used to work in pre-op and some people had one a4 piece of paper in their folder - others had a full storage box worth of information.

Is there a reason you want to delete your medical history?

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EleanorLavish · 19/10/2019 08:33

I don’t think you can delete your entire records, but I do think you can ask for things to be removed?
You need to speak to PALS, and they will advise you.

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Goingbacktokansascity · 19/10/2019 08:35

If something’s recorded inaccurately you can ask for an addendum to be made to clarify things but you can’t delete anything from your medical record.
When people request your medical record they also only receive the relevant information to what they need and you can discuss what you feel should be disclosed etc.

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Luaa · 19/10/2019 08:40

No. Legacy if a Trust has information on you it has to be held for a certain amount of time, but I cannot remember how long it is.

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MedSchoolRat · 19/10/2019 08:51

Delete from where?
The NHS keeps so many records in so many places, most of them anonymised. I don't think you could possibly get to all of the entries.

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PrincessHoneysuckle · 19/10/2019 08:53

If somebody has had a sex change a new record is opened and the previous one is permanently closed.In regards to anything other than this situation I have no idea.

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foodname · 19/10/2019 09:31

No, NHS records will be kept under public task under GDPR and you do not have a right to erasure on that legal basis. You have the right to rectification if anything is wrong, but if it is a medical opinion it will likely remain but you can have your opinion added to it if you challenge it.

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foodname · 19/10/2019 09:37

Although come to think of it health records may even be exempt from rectification so like a pp says it's likely to be done via addendums rather than out right rectification I imagine.

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Lhastingsmua · 19/10/2019 09:42

Absolutely not.

The NHS are hesitant to remove a just single entry (instead just adding a notice of correction for full disclosure) - let alone the entire record. This would not be possible, sorry. But what are your specific concerns?

You can’t start fresh because your history is important, eg vaccinations as a child, blood test results over the years, previous health issues - it all brings an overall view of your health and anything could be relevant in the future if you have another concern.

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Princessdebthe1st · 19/10/2019 09:46

OP, can I ask why you want the record deleted? Understanding why might help us advise if there are alternatives that might address your concerns?

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TheSecretJeven · 19/10/2019 10:02

Nothing can be deleted, only a note of correction or clarification added as necessary. If something for someone else is appended to your NHS record by mistake (it can happen - like a scan image saved), the best that will happen is that the wrong entry is hidden.

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36degrees · 19/10/2019 10:13

By asking if they can be deleted, are you concerned that your records have been lost? My GP lost my entire paper file pre-digitisation and my woman-held maternity record (paper file) was lost by the post-natal ward staff, both of which have caused me significant problems with accessing treatment for existing conditions.

Some entries or records might be deleted depending on the individual health body's record retention guidelines, but they shouldn't delete the full thing, and it would be unlikely to happen unless there is a serious systems failure.

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PotteringAlong · 19/10/2019 10:22

No. Even if something is incorrect it can’t be removed, it can only be clarified

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MitziK · 19/10/2019 10:59

No.

If nothing else, to be able to get medical treatment on the NHS, you need a number - not having one into adulthood (which is what deleting it would cause) would flag up possible identity theft, illegal immigration, terrorism, etc. If somebody is also of non UK origin/ancestry, it could also put them at risk of being deported, as they wouldn't be able to prove they had been in the UK.

IF you are wondering in the case of an abuse situation where the abuser might be able to access medical records as part of their job, that's different, as contacting the HR of their Trust should be able to ensure their computer use is carefully monitored (accessing records you aren't required to open as a direct consequence of your job is a sackable offence).

IF you are being threatened that you will be found wherever you go, get advice from Women's Aid.

And IF you have been told by somebody their record was deleted, assuming it isn't where multiple records were opened and then merged under one number (they're crosslinked on the computer systems), if it's a personal relationship, be careful.

And IF you're an NHS worker and thinking of going a bit Miss Marple on somebody, no good will come of this. If it's a 'so open me up a new file', refer to your manager. If it's 'I wonder if this is somebody that is on Witness Protection/is a person the Press would like to stoke rage up about?', keep the f*ck out of it. It's not your job to nose around and you will lose your job if the information is released.

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Lhastingsmua · 19/10/2019 11:09

Also with transgender patients, I don’t think they receive a completely new and empty file. They have a new record with a new NHS number, but their old records are transferred over with any reference to old name/gender manually removed (inc paper records).

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Helenah2024 · 21/02/2024 11:38

They actually don't close the previous records, they change the name, gender markers, and title on them.

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Helenah2024 · 21/02/2024 11:41

Under the Data Protection Act 2018, you have the right to be forgotten but you have to put DPA 2018 request in writing, the NHS will have a duty to ask you "why", but you do not have to disclose a reason.

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Can a NHS medical record be deleted? | Mumsnet (2024)

FAQs

Can a NHS medical record be deleted? | Mumsnet? ›

No, you can't.

Can medical records be deleted UK? ›

Under the GDPR legislation, patients have a right to ask for factual inaccuracies in records to be rectified or deleted. This, however, does not give them the right to ask for an opinion you have made as a professional to be changed.

Can you ask the NHS to delete your data? ›

Right to erasure ('right to be forgotten')

You have the right to request that we erase personal data about you that we hold. This is not an absolute right, and depending on the legal basis that applies, we may have overriding legitimate grounds to continue to process the data.

Is it possible to erase medical records? ›

In general, electronic medical records (EMRs) are never deleted because storing them is practical, safe, and affordable. Paper records may be destroyed by burning, shredding, pulping, or pulverizing.

How do I get something removed from MyChart? ›

In your Results In Basket folder, right-click the message about the result you want to remove from MyChart. 2. Select Result Rel. The MyChart Results Release activity opens.

How to redact medical records? ›

This is done by removing or blacking out any information within the document that may be considered personally identifiable. This can include name, address, date of birth, photograph, and other details that could lead to someone being identified.

Can I refuse my employer access to my medical records in the UK? ›

Data Protection Act 1998

Data in relation to health is regarded as sensitive under DPA 1998, meaning that consent must be given by the employee to lawfully process it.

What is the right to erasure NHS records? ›

The right to erasure is also known as “the right to be forgotten” and in general refers to an individual's right to request the deletion or removal of personal information where there is no compelling reason for NHS Highland to continue using it.

How long is data stored in NHS? ›

UK law requires that any personal medical records made by the NHS MUST be retained for a minimum of twelve years. This applies to private healthcare providers and employers using medical records as well.

What is the right to erasure NHS? ›

Right to erasure

This is often referred to as the “right to be forgotten”. This right only applies to data, where consent is required before data is collected, used or stored. was collected. consent is not used as the legal basis for collecting, using or storing data and therefore this right does not apply.

How do you destroy electronic medical records? ›

Destroying Electronic Records
  1. Overwrite old files.
  2. Degauss or expose the media to a magnetic field.
  3. Destroyed by disintegration, pulverization, melting, incinerating or shredding.
Dec 13, 2021

What can be done when health records are lost or destroyed inadvertently? ›

If you discover that a patient record is lost or damaged, you should report and document the incident as soon as possible. You should notify your supervisor, the patient, and the relevant authorities, such as the health information management department, the privacy officer, or the regulatory agency.

What is the term for the permanent removal of medical records that are no longer in use? ›

Disposal: The final removal, whether for destruction or transfer' to another records storage center or archives, of records that have reached the end of their retention period.

How to get a wrong diagnosis removed from medical records? ›

If you think the information in your medical or billing record is incorrect, you can request a change, or amendment, to your record. The health care provider or health plan must respond to your request. If it created the information, it must amend inaccurate or incomplete information.

Can you permanently delete messages in MyChart? ›

All messages are part of your medical record and can be moved to the trash, but cannot be permanently deleted. You may search the trash folder for deleted conversations and restore those conversations if needed.

Can doctors hide test results? ›

Under both a federal law known as HIPAA (Health Insurance Portability and Accountability Act) and California state law, consumers have the right to access records documenting their health conditions, diagnoses and treatments.

How long do medical records need to be kept in the UK? ›

Generally most health and care records are kept for eight years after your last treatment. GP records are kept for much longer. However this is being reviewed to ensure they are not kept for longer than necessary once you have left your GP practice (for example if you moved abroad or died).

How long should records be kept? ›

‍You must keep records for six years from the end of the last company financial year they relate to, or longer, if: they show a transaction that covers more than one of the company's accounting periods. the company has bought something that it expects to last more than six years, like equipment or machinery.

How long to keep health and safety records in the UK? ›

How long should you keep health and safety documents? Most health and safety records need to be kept for five years; however, risk assessment records should be kept if the process or activity is performed. Also, civil claims for injury can be made up to three years after an incident.

Can I change my GP if I'm not happy? ›

Changing GP

You might change GP if you move to a different area or you're unhappy with your healthcare. You can change your GP at any time without having to give a reason. When you've registered with a new GP, you'll no longer be registered with the old one.

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