About us (2024)

We were established by Act of Parliament in 2005 as a new department replacing the Inland Revenue and Customs and Excise.

We are a non-ministerial Department established by the Commissioners for Revenue and Customs Act (CRCA) 2005, replacing the Inland Revenue and Customs and Excise. CRCA vested responsibility for the administration of the tax system in Commissioners appointed by the Queen. The Commissioners are drawn from the department’s top management.

We report to Parliament through our Treasury minister who oversees our spending.

The Treasury lead on strategic tax policy and policy development. HMRC leads on policy maintenance and implementation. This arrangement for policy making is known as the ‘policy partnership’.

We:

  • are responsible for safeguarding the flow of money to the Exchequer through our collection, compliance and enforcement activities
  • make sure that money is available to fund the UK’s public services
  • facilitate legitimate international trade, protect the UK’s fiscal, economic, social and physical security before and at the border, and collect UK trade statistics
  • administer Statutory Payments such as statutory sick pay and statutory maternity pay
  • help families and individuals with targeted financial support through payment of tax credits
  • administer Child Benefit
  • are a high volume business; almost every UK individual and business is a direct customer of HMRC
  • aim to administer the tax system in the most simple, customer focused and efficient way
  • administer the Government Banking Service

Responsibilities

We are responsible for:

  • Income Tax, Corporation Tax, Capital Gains Tax, Inheritance Tax, Insurance Premium Tax, Stamp, Land and Petroleum Revenue Taxes
  • environmental taxes
  • climate change and aggregates levy and landfill tax
  • Value Added Tax (VAT), including import VAT
  • customs duty
  • excise duties
  • trade statistics
  • National Insurance
  • tax credits
  • Child Benefit
  • enforcement of the National Minimum Wage
  • recovery of Student Loan repayments
  • anti-money laundering supervision

Priorities

We have 5 strategic objectives:

  • collect the right tax and pay out the right financial support

  • make it easy to get tax right and hard to bend or break the rules

  • maintain taxpayers’ consent through fair treatment and protect society from harm

  • make HMRC a great place to work

  • support wider government economic aims through a resilient, agile tax administration system

The HMRC Charter

We want to give you a service that is even-handed, accurate and based on mutual trust and respect. We also want to make it as easy as we can for you to get things right.

The HMRC Charter explains what you can expect from us and what we expect from you.

Corporate information

Access our information

Jobs and contracts

Read about the types of information we routinely publish in our Publication scheme. Find out about our commitment to Welsh language scheme. Our Personal information charter explains how we treat your personal information. Read our policy on Social media use.

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About us (2024)

FAQs

How are you already good enough? ›

You are enough as you are, mess and all, beautiful and broken, showing up for your life every day. That's all you have to be and all you have to do. You're already enough. You are enough means you can grow and change and continue to become, because you aren't trying to prove yourself.

What is the best answer for how about you? ›

Fine; OK; not bad; mustn't complain; can't complain; great; really well - and so on. But, in my opinion, you should always add 'thank you' after responding and then ask how they are.

How to do a good reply? ›

Avoid sending short or one-word replies.

If you're responding to a message from another person, get them engaged within the conversation and give them a true response that is at least a sentence or 2 long. Sometimes, it's perfectly acceptable to respond with “o*k” if it makes sense in the context.

What to respond to I'm not feeling well? ›

Hope you feel better soon” “Thanks for letting me know” “Sorry to hear” are all suggestions on ways you could rephrase. - "I'm sorry to hear that. Is there anything I can do to help?" - "Take care of yourself.

What is being good enough? ›

What does being good enough for yourself mean? It means showing up for yourself even when you don't want to. It means trying new things and pushing yourself out of your comfort zone. It means trusting the process and having faith in yourself and your abilities.

How am I good enough? ›

The truth is that your worth isn't based on what others think of you – and you can change your mindset and assign a different meaning to events in your life. You can stop asking “Why am I not good enough?” and start asking “How can I face my fears and live the life I desire?”

How do I prove I'm good enough? ›

You've achieved things in your life: You've likely accomplished many things in your life, big and small. It could be completing a project, being a good friend, or taking care of your family. These accomplishments show that you have the ability to succeed.

How did you hear about this role answer? ›

“I recently got the chance to network with one of your representatives. at an industry convention, and he spoke enthusiastically about the company. Their advice motivated me to learn more about the position.” “I found out about this opportunity when looking for possible employers on your company's website.

How do you reply to can you hear me? ›

If someone asks you, “Can you hear me?” say “I can hear you just fine.” If they ask a personal question, ask them why they want to know.

How do I respond to good to hear from you? ›

You could respond with “I'm happy to hear from you too”, “I've missed you”, “I've been thinking about you”, “Me too, it's been too long since we've talked” etc… I hope this helps and best of luck to you.

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